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ISO 21001 - Educational organizations


ISO 21001 specifies requirements for a management system for educational organizations (EOMS) when such an organization:
a) needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research;
b) aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries.
All requirements of ISO 21001 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.
ISO 21001 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments.
ISO 21001 does not apply to organizations that only produce or manufacture educational products.
ISO 21001 is an international standard developed by the International Organization for Standardization which provides management tools for organizations that offer educational products and services. It intends to help educational providers meet students requirements and needs. ISO 21001 is based on ISO 9001 - Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements. The standard can be applicable to all organizations that provide a curriculum for the development of knowledge, skills and attitudes by means of different lecturing methods.
Why is Educational Organizations Management important for you?
Education is a fundamental need for everyone in the society; therefore, everyone should be concerned with the quality of education delivered by education providers. However, even though the outcomes cannot be guaranteed, educational institutions can play a crucial role in ensuring that learners receive the expected quality of education.
The ISO 21001 certification will enable you to provide educational services in a more effective and efficient manner, and to offer a more personalized experience to all learners, particularly to those with special education needs and distance learners. Moreover, by becoming ISO 21001 certified, you can demonstrate to stakeholders that you are committed towards improving your educational system.

Benefits of ISO 21001 Educational Organizations Management
·         Improve your education system
·         Enhance the reputation of your educational institution
·         Promote equal opportunities for all students regardless of their religious background, ethnic or cultural origin, gender, ability/disability
·         Provide personalized training and effective response to all learners
·         Stimulate excellence and innovation
·         Make education more accessible (physical or online settings)




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